Terms & Conditions

Terms & Conditions

Access to and use of this Website and the products and services available through this Website (collectively, the "Services") are subject to the following terms, conditions and notices (the "Terms of Service"). By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.

Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this Website.

This Website also contains links to other websites, which are not operated by Gardner Tackle 24 (the "Linked Sites"). Gardner Tackle 24 has no control over the Linked Sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the Linked Sites will be subject to the terms of use and service contained within each such site.

Privacy policy

At Gardner Tackle 24 we are committed to protecting the privacy and security of our customers and site visitors, including you. We therefore fully appreciate and respect the importance of data privacy and security on the Internet.

We believe you should feel both informed and empowered when it comes to our handling and usage of your information. This notice therefore explains:

what information we collect when you’re using the Gardner Tackle 24 Website or app, or when you’re communicating with us;

why we collect that information;

how we may then use that information;

how we share that information;

how long we keep your information, and how we protect it whilst we have it;

what we won’t do with your information; and

what choice and options you have to control your information.

So you only need to look in one place to find out all you need to know, this notice covers our entire website and services.

Because we’re an online Gardner tackle shop, the wording does have to get a little technical at times. But we’ve done our best to try to explain things as clearly as we can. We’re unlikely to have done this perfectly though, so we’re always happy to take any questions, comments or suggestions relating to this notice. Just contact us if you’d like to discuss this with us.

By using this Website, you consent to the processing described therein and you warrant that all data provided by you is accurate and up to date. You are responsible for maintaining and promptly updating account information for accuracy and completeness.

Prohibitions

You must not misuse this Website. You will not: commit or encourage a criminal offence; transmit or distribute a virus, trojan, worm, logic bomb or post any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offence under the Computer Misuse Act 1990. Gardner Tackle 24 will report any such breach to the relevant law enforcement authorities and disclose your identity to them.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.

The use of automated systems or software to extract data from this Website for commercial purposes, ('screen scraping') is prohibited without license.

Intellectual Property and Content

The intellectual property rights in all software and content made available to you on or through this Website remains the property of Gardner Tackle 24 or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by Gardner Tackle 24 and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise. All images, copy and visual content belong to Gardner Tackle 24 and must not be reproduced, stored or changed without sole permission of Gardner Tackle 24.

You shall not modify, translate, reverse engineer, decompile, disassemble or create derivative works based on any software or accompanying documentation supplied by Gardner Tackle 24. No licence or consent is granted to you to use these marks in any way, and you agree not to use these marks or any marks which are colourably similar without the written permission from Gardner Tackle 24.

Conditions of Sale

By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order quantity and price

Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or Acts of God for which we will not be held responsible. Please see our Delivery notice for further information.

Items will not be sent out of the UK by Gardner Tackle 24 unless prior agreement, which can be arranged over email prior to the order being made.

Gardner Tackle 24 retains the right to refuse any request made by you, and Gardner Tackle 24 reserves the right to close your Gardner Tackle 24 account at its sole discretion. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. Items will only be sent to confirmed Paypal addresses only. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes. Please be aware that some of the goods sold through our Websites may not be suitable for children under 18 years of age, so please take extra care when purchasing goods as gifts, for under 18’s.

a. Our Contract

i. When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us for the purchase of the goods will not be formed until your payment has been approved us and we have debited your credit or debit card from Paypal. Please see Paypal.com for more information on contractual agreements between your bank and the Merchant "Paypal Inc".

b. Pricing and Availability

Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund. Where applicable, prices are inclusive of VAT, and broken down for you upon selecting items to place in your shopping cart. Delivery costs will be charged in addition; such additional charges are clearly where applicable and included in the 'Total Cost'.

The Service may contain typographical errors or other errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. We reserve the right to refuse to fill any orders that you may place based on information on the Service that may contain errors or inaccuracies, including, without limitation, errors, inaccuracies or out-of-date information regarding pricing, shipping, payment terms, or return policies.

Payment

Upon receiving your order we carry out a standard pre-authorisation check on your payment card to ensure there are sufficient funds to fulfil the transaction, items will only be sent out when Paypal confirm that the transaction has registered and is safe to dispatch. Goods will not be dispatched until this pre-authorisation check has been completed. Your card will be debited once the order has been accepted by Paypal.

Linking to this Website

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link from any website that is not owned by you.

This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. We reserve the right to withdraw linking permission without notice. Please contact us if you plan to do this in a way which you feel may benefit your cause - should it be charitable or such like.

Disclaimer as to ownership of trade marks, images of personalities and third party copyright

Except where expressly stated to the contrary all persons (including their names and images), third party trade marks and images of third party products, services and/or locations featured on this Website are in no way associated, linked or affiliated with Gardner Tackle 24 and you should not rely on the existence of such a connection or affiliation. Any trade marks/names featured on this Website are owned by the respective trade mark owners. Where a trade mark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to Gardner Tackle 24.

Indemnity

You agree to indemnify, defend and hold harmless Gardner Tackle 24, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service.

Variation

Gardner Tackle 24 shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.

Invalidity

If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.

Complaints

Please feel free to email us.

Waiver

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

Governing Law and Jurisdiction

These terms and conditions are to be construed in accordance with the laws of England and in the event of any dispute or claim associated with these terms and conditions, that dispute or claim shall be subject to the exclusive jurisdiction of the English courts.

Entire Agreement

The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and Gardner Tackle 24. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director(s) of Gardner Tackle 24.

Ethical Sourcing Policy

As a reputable and trusted business committed to offering its customers high quality products, Gardner Tackle 24 recognises its obligation to ensure that suppliers are operating ethically.

We expect our suppliers to consistently provide an environment which protects their employees' health and safety and basic human rights.

All suppliers are expected to comply with their national employment laws and regulations with particular regard to:

• Minimum age of employment

• Freely chosen employment

• Health and safety

• Freedom of association and the right to collective bargaining

• No discrimination

• No harsh or inhumane treatment

• Working hours

• Rates of pay

• Terms of employment

Gardner Tackle 24 will never knowingly source stock from countries which are in breach of the above principles. We also look to our suppliers to instill these principles when dealing with their own supplier base.

Because of the sometimes complex nature of our suppliers' supply chain, it is not always possible to monitor and control the conditions of each individual involved in the production of our products. However, as Gardner Tackle 24 continues to grow it recognises the importance of being proactive and doing everything within its power to support the rights of those involved in the manufacture of its goods.

Everything we do relating to your information is covered by the following over-arching data principles:

Your information belongs to you, not us – you should be able to control it, and you should know about, and be comfortable with, everything that we do with your information;

We will only collect, keep, use and share your information either (a) for genuine business purposes that we’ve explained clearly to you and that you haven’t objected to, or (b) where we’re legally required to do so – and as soon as those purposes have been fully achieved, we will delete your information;

We will be as clear and open as we can with you on what information we collect, why we collect it and how we use it, so you are informed and able to make decisions to control your information in the ways you’re comfortable with;

As long as we have your information, we will keep it up to date and protect it as if it was our own sensitive information, using appropriate security safeguards, having kept on top of and appropriately taken into account the latest industry standards and best practice.

In any interaction you may have with Gardner Tackle 24 , we collect information in three possible ways:

1. When you directly give it to us (“Directly Provided Data”)

When you sign up for our site, or any time you visit Gardner Tackle 24, or purchase our products, or communicate with us, you may choose to voluntarily give us certain information – for example, by filling in text boxes, or clicking on active buttons on our side, like ‘Add to Cart’. All this information requires a direct action by you at that time in order for us to receive it.

2. When you give us permission to obtain from other accounts (“User Authorised Data”)

Depending on your settings or the privacy policies for other online services, you may give us permission to obtain information from your account with those other services. For example, social media is an important part of how Gardner Tackle 24, interacts with our customers. In using social media (e.g. by signing onto Gardner Tackle 24 using your Facebook or Twitter log-in), you may give us permission to access your information in that social media channel or in other services. So, if you did choose to link your Facebook or Twitter account to Gardner Tackle 24, this would enable us to obtain information and content from those accounts. Or if you’re using Gardner Tackle 24 on your mobile, you can also choose to provide us with location data. The information we obtain from those services does depend on your settings for that service or their privacy policies. So you should always regularly check what those are.

3. When our systems collect information or data as you use our websites or apps, or use websites or apps that are connected to Gardner Tackle 24 (“System Collected Data”)

These days, whenever you use a website, app, or other Internet service, there’s certain information that gets created and recorded automatically by the IT systems necessary to operate that site, app or service. The same is true when you use our websites, apps and services. For example:

(a) when accessing Gardner Tackle 24, we use “cookies” (a small text file sent by your computer each time you visit our website, unique to your Gardner Tackle 24 account or your browser) to make it easier for you to use Gardner Tackle 24, improve your shopping experience with us or so we can record log data relating to the pages you viewed and activities you carried out during your visit. For example, we may use cookies to store your language preferences or other Gardner Tackle 24 settings, so you don‘t have to set them up every time you visit Gardner Tackle 24. These cookies may be “session” cookies (that last until you close your browser) or “persistent” cookies (that last until you or your browser deletes them). Some of the cookies we use are directly associated with your Gardner Tackle 24 account (relating to things like the email address you gave us), and other cookies are not. There are more details on our cookie usage below; or

(b) In addition, the type of device you’re using to access Gardner Tackle 24 and the settings on that device may provide us with information about your device, including what type of device it is, what specific device you have, what operating system you’re using, what your device settings are, and why a crash has happened. What information we can be provided with depends on what type of device you’re using and its settings. For example, different types of information are available depending on whether you’re using a Mac or a PC, or an iPhone or an Android phone. Your device manufacturer or operating system provider will have more details about what information your device makes available to us.

We need to answer this question first at the headline level, before looking at specifics.

At the headline level, we collect two types of information:

“personally identifiable” information (meaning it can be used to specifically identify you); or

“non-personally identifiable” information (meaning it relates to you but can’t be used to specifically identify you i.e. anonymous data like your unique Gardner Tackle 24 customer account login).

When explaining the specific information we collect about you, we will endeavour to confirm which is “personally identifiable” and which is “non-personally identifiable” on the other.

The easiest way to explain the specific information we collect about you is to look at every different point of interaction you may have with Gardner Tackle 24, as we collect different information at different points in your user or customer journey with Gardner Tackle 24. These interaction points include the following:

Browsing our site;

Saving an item;

Registering with Gardner Tackle 24 Website;

Logging into Gardner Tackle 24 once registered;

Making a purchase from Gardner Tackle 24 (i.e. adding to bag, checking out and completing a purchase);

Contacting Gardner Tackle 24 via email, either about an order or for any other reason;

Gardner Tackle 24 social media channels;

Clicking on Gardner Tackle 24, hyperlinks or plugins.

Set out below is an explanation of what information we collect at each of these interaction points, along with confirmation of (a) whether you directly give it to us, or we collect it with your permission, or whether it is collected by our technical systems; and (b) whether it is “personally identifiable” information or “non-personally identifiable” information:

Browsing: irrespective of whether you are logged in when on Gardner Tackle 24, we use cookies and code which is embedded in our systems to gather and record certain System Collected Data regarding the visitors to the site, such as:

the IP address of the computer or the proxy server that you use to access Gardner Tackle 24 – this is personally identifiable information;

The type of device used to access our Services, your computer operating system details and settings, your type of web browser and your settings for that browser, the name of your ISP, (if you are accessing Gardner Tackle 24 using a mobile device) your mobile device, your mobile operating system, your mobile device identifier provided by your mobile device operating system, and location data (if you have that functionality set up) and other general device or systems information – this is non-personally identifiable information; statistical information and log data about number of visits to certain pages on the site (e.g. the home page); the pages you viewed and activities you carried out during your visit; the date and time of your visit; the duration of an individual page view, the paths taken by visitors through the site – this is also non-personally identifiable information.

If you are logged into Gardner Tackle 24 when browsing, a cookie on your device will also identify you, and record and associate all of this non-personally identifiable usage information and log data with your account.

Saving items: irrespective of whether you are logged in when on Gardner Tackle 24, we use cookies and code which is embedded in our systems to gather and record certain Directly Provided Data every time you click the button to save an item on Gardner Tackle 24. That Directly Provided Data relates to the identity, size and other product attributes of the item you’ve saved, so that item can then be displayed in your ‘Saved Items’ list until the end of that visit or until you remove it from your ‘Saved Items’ list during that visit. This is non-personally identifiable information.

If you are logged in on Gardner Tackle 24 or log in during that same visit, the non-personally identifiable information relating to that saved item will be associated with your account, so that it is then displayed in your ‘Saved Items’ list for the next 60 days or until you remove it from your ‘Saved Items’ list (if earlier).

Registering on Gardner Tackle 24: In order to place an order with Gardner Tackle 24, you need to create an account with us and become a registered user. It is not possible to place an order without being logged in on Gardner Tackle 24 on the Website. Please be aware that if you wish to not submit such electronic Information having not browsed the site, you may still make an order on the telephone and therefore such Information will not be retained. To create an account and register with us, you need to provide us with at least the following Directly Provided Data, all of which will be personally identifiable information:

your name;

your email address;

a password.

When you create an account and register with us, Gardner Tackle 24 will keep that Directly Provided Data for as long as you are registered with us, so that we can then use it to identify you by your Gardner Tackle 24 account, to operate all the systems (such as delivery systems) to enable you to place an order to purchase products from Gardner Tackle 24, and to offer you a personalised, relevant experience with Gardner Tackle 24.

Logging into Gardner Tackle 24: Once registered, if you wish to log in, you will need to input your email address and password again, which is Directly Provided Data and personally identifiable information. This will be matched to the up-to-date Directly Provided Data of the same type associated with your account to confirm your identity, and to enable you to place an order to purchase products from Gardner Tackle 24.

Purchasing from Gardner Tackle 24: To purchase products from Gardner Tackle 24, you will need to do the following:

click the relevant button on the site to add the product(s) to your bag/cart – at which point our systems will collect this Directly Provided Data relating to the identity, size and other product attributes of the item(s) you’ve added, so the item(s) can then be displayed in your ‘cart’ until the end of that visit. This is non-personally identifiable information.